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Contact us!
USA:
Sprinx Systems, LLC
Headquarters
9550 Warner Avenue,
Suite 250-23,
Fountain Valley, CA 92708
United States of America
Phone: (+1) 888-847-2768
Email: ussales@sprinx.com
web: www.sprinx.com
CZ:
Sprinx Systems, a.s.
Výchozí 6
147 00 Praha 4
Czech Republic
Phone: +420 251 014 211
Fax: +420 251 014 200
E-mail: obchod@sprinx.cz
web: www.sprinx.cz |
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We offer several standard technical support options for of all your products and solutions. Particular terms of technical support drawing are specified based on the customer needs and possibilities and form part of a technical support contract.
Knowledge base
In addition to direct technical support all our customers are allowed to use knowledge database. There, you can find answers to frequently asked questions and where there solution of many known problems may be found. The knowledge database is available here:
http://kb.sprinx.cz
You do not need any user name or password to access the knowledge database at basic level.
Feature requests and error reporting
For reporting errors and requests on new functionality are customers may use Sprinx HelpDesk application where we can record requests and track progress of their solution. Sprinx HelpDesk application is available here:
http://helpdesk.sprinx.cz
You will need user name and password to access Sprinx HelpDesk. If you do not have any, please do not hesitate to contact our sales department using e-mail address sales@sprinx.com. |
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