Contact us!

USA:
Sprinx Systems, LLC

Headquarters
9550 Warner Avenue,
Suite 250-23,
Fountain Valley, CA 92708
United States of America
Phone: (+1) 888-847-2768
Email: ussales@sprinx.com
web: www.sprinx.com

 
CZ:
Sprinx Systems, a.s.

Výchozí 6
147 00 Praha 4
Czech Republic
Phone: +420 251 014 211
Fax: +420 251 014 200
E-mail: obchod@sprinx.cz
web: www.sprinx.cz


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Sprinx CTI Client 2.0 edition guide

New features in version 2.0.:

  • Sprinx CTI Client 2.0 communicates not only with analogue and digital switchboards, but with VoIP as well.
  • It makes calls possible not only on common telephone numbers but on all VoIP addresses (for example sip:sprinx@sprinx.com)
  • Dialling telephone numbers VoIP just with two clicks
  • Manual numbers entering
  • Simplified installation
  • Periodic testing of communication between switchboard and Sprinx CTI Client 2.0 (heartbeat) useful in the case of a restart of your LAN or for moving a notebook to a different office
  • Easier installation in company network, possibility of preparing customised configuration files for particular users

Sprinx CTI Client 2.0 for Sprinx CRM

Sprinx CTI Client 2.0 for Sprinx CRM is designed for users of Sprinx CRM, to whom it guarantees the complete range features of Sprinx CTI Client 2.0 and full integration with CRM.

Key functions and features:

  • displaying of numbers and names of callers as soon as telephone starts to ring
  • creating new contacts in CRM and pre-filling the form
  • creating new activities in CRM and pre-filling the form
  • dialling telephone numbers directly from CRM 
  • dialling telephone numbers from web sites
  • communicates with all installations supporting TAPI 3.0. protocol, analogue switchboards, digital switchboards and  VoIP

Sprinx CTI Client 2.0 Personal edition

Sprinx CTI Client 2.0 Personal edition is meant for individual users who don’t use CRM and don’t need to share contacts with colleagues.

Key functions and features:

  • free of charge 
  • displays numbers and names of the caller from your database
  • dialling telephone numbers from web sites
  • program for contact administration
  • communicates with all installations supporting TAPI 3.0. protocol, analogy switchboards, digital switchboards and  VoIP

Sprinx CTI Client 2.0 Team edition

Sprinx CTI Client 2.0 Team edition is designed for users who need to share contacts with their colleagues, but don’t use CRM.

Key functions and features:

  • displays numbers and names of the caller from database
  • dialling telephone numbers from web sites
  • features a program for contact administration. Just one user can administer the contacts at any given moment.
  • communicates with all installations supporting TAPI 3.0. protocol, analogue switchboards, digital switchboards and  VoIP
  • Shared contact database on shared server file.

If you are interested and would like to find out more details, please contact us today at one of the offices listed on the left. We are here for you!